Community Manager

Lehi, UT
Full Time
Mid Level

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey.  Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you’ll even land a new job!

Mission:

Community dedicated to empowering contractors, roofers, and construction professionals. We believe that JobNimbus is the best platform to help businesses grow, and we want to ensure our community has the support, guidance, and engagement they need to be successful. This will involve engagement across product education, workflow support, peer-to-peer connections, events, and more.  You will play a key role in the Marketing Department, specifically as part of the Content and Brand Team. In this role, you’ll lead community-building efforts, create engaging content, and foster meaningful connections with our customers. You’ll be responsible for shaping the JobNimbus community experience, driving engagement, and amplifying customer success stories. Your insights will help inform marketing strategies and feed valuable customer feedback into our product development efforts.  We’re looking for a passionate leader who can connect, celebrate, and empower our community while ensuring our users succeed with JobNimbus.

What you’ll be doing:

  • Build and Grow the JobNimbus Community: Develop and execute programs that expand the JobNimbus community, empower contributors, and foster collaboration among contractors, roofers, and industry professionals.
  • Community Onboarding and Support: Create clear, structured pathways for community roles, ensuring new members have a simple yet powerful onboarding experience.
  • Content Development: Develop content that educates, engages, and sustains an active community of contractors, helping them maximize their use of JobNimbus. This may include blog posts, video tutorials, social media content, and community spotlights.
  • Competitive Analysis: Conduct competitive research to keep the JobNimbus community ahead of industry trends and ensure our engagement strategies are innovative and impactful.
  • Relationship Building: Build strong relationships with industry influencers, associations, and key customer groups to promote community collaboration and growth.
  • Product Influence: Work with product, engineering, and marketing teams to advocate for community needs and drive product features that improve the user experience.
  • Industry Presence: Act as a JobNimbus spokesperson at conferences, trade shows, and community events to strengthen our brand presence.
  • Social Media & Events: Run powerful social media campaigns and organize customer-focused events to foster engagement and build stronger connections within the roofing and contractor industries.
  • Advocate for the Customer Voice: Be the bridge between the community and internal teams, ensuring customer feedback influences marketing efforts, content creation, and product development.

What makes you the hero for this job: 

  • 3-5 years of experience participating in and building communities, preferably in construction, home services, or SaaS industries.
  • Experience building engaged online and offline communities for professionals, business owners, or niche industries.
  • Strong content development skills, including blogging, video creation, and community storytelling.
  • Proven ability to manage complex and sensitive community issues with empathy, tact, and professionalism.
  • Experience aligning content and messaging with company brand and voice.
  • Ability to manage multiple priorities independently and work cross-functionally with internal teams.

Hero preferred skills: 

  • Experience in a marketing role with a focus on content creation, social media, or brand engagement.
  • Experience communicating with industry media, influencers, and journalists.
  • Existing network in the roofing, construction, or contractor industries.
  • Familiarity with CRM platforms like JobNimbus and digital marketing tools.

Superpowers:

Team Commitment: You know that moment in the Hunger Games where Katnis Everdeen shoots President Coin instead of President Snow and everyone’s head exploded? That is because she knew what was best for Panem and she was so committed she made the larger, harder decision. That is the level of commitment we need. Minus the killing of course!
Ownership: We need someone who embodies this value and can figure things out and move quickly. If you need direction and someone to hold your hand, this job is not for you.

Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography, and recruiting.

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

If you have any questions regarding this job post, please email [email protected].

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